General FAQs
How do I know if my roof needs repairs?
01
Signs include visible water stains, loose or damaged tiles, cracked pointing, rust, leaks after rain, and overflow issues. We recommend a professional inspection to identify the scope of work.
What is the difference between repair and restoration?
02
Roof repair typically addresses immediate damage like leaks or broken tiles. Restoration is a more comprehensive process involving inspection, cleaning, replacement of damaged tiles, and repointing where required.
How long does a roof restoration take?
03
Timeline varies based on the roof’s condition, access, and weather. We provide a detailed project schedule after our initial assessment to ensure a clear understanding of the process.
Can you inspect a leaking roof?
04
Yes, we conduct thorough visual assessments and storm damage evaluations to identify the source of leaks and recommend appropriate repair solutions.
Do you provide quotes before work begins?
05
Yes, we provide clear, itemised quotes after our initial discussion and inspection. This ensures transparency and allows you to make an informed decision about your roofing project.
Which parts of Melbourne do you service?
06
We work with homeowners, property managers, and local businesses across Melbourne and nearby suburbs. Our service area covers the greater metropolitan region.
Can I send photos to help with my quote?
07
Yes, we recommend sending photos of your roof to help us assess the condition and provide a more accurate quote. This allows us to identify specific issues from a distance.
Do I need to be home for an inspection?
08
No, you do not need to be home. We can schedule a site visit at your convenience, and we will provide a detailed report of the findings after our assessment.
What should I do if I notice a roof leak?
09
If you notice a leak, please contact us immediately. Prompt assessment is crucial to prevent further damage to your property and to identify the source of the water ingress.